Returns and Exchanges

New Balance Annapolis Return Policy

Sales receipt required for any return or adjustment.
I.D. required for all returns

New Merchandise
Shoes & Apparel - Unworn, in original condition and packaging, returned within 30 days of purchase.
--10 days for check purchases
--Refunds will be made in its original form of payment.

Worn Merchandise
Adjustments may be made if damage or defect was caused by manufacturer.
--Damages caused by customer or considered normal wear may not be returned.
--Defective items are subject to repair, exchange, or store credit as determined by Management.
--Full or partial credit will be determined by the condition of the merchandise.

New Balance Returns and Exchanges