Returns and Exchanges

RETURN/EXCHANGE POLICY

 

 

Ø  RECEIPT IS REQUIRED FOR ALL MERCHANDISE RETURNS.

o   Many stores carry the same products

 

Ø  WE WILL BE HAPPY TO REFUND YOUR MONEY IF THE ITEMS WERE BOUGHT WITHIN THE LAST 30 DAYS WITH A RECEIPT AND IS NOT WORN.

 

Ø  REFUNDS MAY BE SUBJECT TO A $20 RESTOCKING FEE, DEPENDING ON THE CONDITION OF THE ITEM.

 

Ø  EXCHANGES ARE WELCOME WITH RECEIPT OR OTHER PROOF OF PURCHASE OF A NEW BALANCE STORE.

 

Ø  MANUFACTURE’S DEFECTS CAN BE EXCHANGED ONLY FOR OTHER ITEMS OR STORE CREDIT WITHIN 30 DAYS OF ORGINAL PURCHASE.

 

 

NO REFUNDS WILL BE ISSUED ON WORN MERCHANDISE.

PLEASE DO NOT WEAR THE SHOES OUTSIDE AND EXPECT A REFUND!

New Balance Returns and Exchanges